Terms & Conditions

Last Updated: June 2026

Welcome to OrthosCare. These Terms & Conditions ("Terms") govern your use of our website and the purchase of products from OrthosCare.com. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. General Information

OrthosCare is an online health and wellness store offering products designed to support everyday well-being, sleep quality, recovery, and personal health monitoring. Throughout these Terms, the words "we," "us," and "our" refer to OrthosCare, while "you" and "your" refer to the customer or website user.

We reserve the right to update or modify these Terms at any time without prior notice. Changes become effective immediately upon posting on this page.

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
• You have the legal capacity to enter into a binding agreement.
• The information you provide is accurate, complete, and up to date.

3. Products & Services

We strive to ensure that all product descriptions, specifications, images, and pricing displayed on our website are accurate. However, we do not guarantee that all information is free from errors, omissions, or inaccuracies.

We reserve the right to:

• Modify or discontinue products without notice.
• Limit the quantities of any products offered.
• Refuse or cancel orders at our sole discretion.

Product images are for illustrative purposes only. Actual products may vary slightly due to manufacturing updates or differences in display settings.

4. Health & Medical Disclaimer

The products and information provided on OrthosCare.com are intended for general wellness and informational purposes only. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Our products should not be considered a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional before using any health-related product, especially if you are pregnant, nursing, have a medical condition, or are taking medication.

Health monitoring devices, smart wearables, and sleep-related products provide general wellness data and should not be relied upon for medical decision-making.

5. Orders & Payments

By placing an order, you agree that:

• All billing and shipping information provided is accurate and complete.
• You are authorized to use the selected payment method.
• Payment must be successfully processed before your order is shipped.

We accept payment methods displayed at checkout and use secure third-party payment processors to protect your transaction information.

6. Pricing & Availability

All prices displayed on our website are listed in the applicable currency and are subject to change without prior notice.

We reserve the right to correct pricing errors, update product information, or cancel orders affected by typographical mistakes or technical inaccuracies, even after an order has been placed.

7. Shipping & Delivery

Shipping times provided on our website are estimates only and are not guaranteed. Delivery delays may occur due to factors outside our control, including customs processing, weather conditions, carrier delays, or high shipping volumes.

Please refer to our Shipping Policy for complete details regarding order processing, shipping methods, and delivery estimates.

8. Returns & Refunds

Returns and refunds are handled in accordance with our Return & Refund Policy. By placing an order, you acknowledge that you have read and accepted our return conditions.

Certain health, hygiene, and disposable products may not be eligible for return once opened or used.

9. Intellectual Property

All content on OrthosCare.com, including but not limited to text, graphics, logos, images, icons, product descriptions, website design, and other materials, is the property of OrthosCare or its content suppliers and is protected by applicable copyright, trademark, and intellectual property laws.

You may not reproduce, copy, distribute, modify, or exploit any content from this website without our prior written consent.

10. Prohibited Uses

You agree not to use our website:

• For any unlawful or fraudulent purpose.
• To violate any applicable laws or regulations.
• To interfere with or disrupt the security or functionality of the website.
• To transmit viruses, malicious code, or harmful software.
• To collect or misuse personal information of other users.

We reserve the right to terminate or restrict access to our website if these Terms are violated.

11. Limitation of Liability

To the fullest extent permitted by law, OrthosCare, its owners, employees, affiliates, suppliers, and partners shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from:

• Your use or inability to use the website.
• The purchase or use of any product.
• Delays in shipping or delivery.
• Errors or inaccuracies in website content.
• Unauthorized access to or alteration of your information.

Our total liability for any claim relating to a product or order shall not exceed the amount paid for that product or order.

12. Indemnification

You agree to indemnify, defend, and hold harmless OrthosCare and its affiliates, officers, employees, and service providers from any claims, liabilities, damages, losses, or expenses arising out of your breach of these Terms or misuse of the website.

13. Third-Party Links

Our website may contain links to third-party websites or services for your convenience. We do not control or endorse these websites and are not responsible for their content, privacy practices, or terms of use.

Accessing third-party websites is at your own risk.

14. Privacy

Your use of OrthosCare.com is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which OrthosCare operates, without regard to conflict of law principles.

Any disputes arising out of or relating to these Terms or your use of the website shall be resolved through the appropriate courts of competent jurisdiction.

16. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

17. Contact Information

If you have any questions regarding these Terms & Conditions, or if you need assistance with an order, please contact us through our Contact Us page. Our customer support team will be happy to assist you.