Contact OrthosCare Support

✉ Customer Care & Help Center

Have a question about your order, return request, or need product assistance? Our dedicated customer care team is here to assist you.

DIRECT ELECTRONIC CONTACT
Monitored continuously. All inquiries answered within 24–48 business hours.
🕒 Operating Hours:
Monday – Friday: 9:00 AM – 6:00 PM (WET / UTC+0)
📍 Physical Registered Seat:
Rua Centro de Artes, 8 - Loja H, 6200-505 Covilhã, Portugal
⚖ Legal Jurisdiction:
Portugal / European Union (with global consumer protections)
Need a Faster Answer? Check our Frequently Asked Questions for instant resolutions on delivery times, return procedures, and product specifications.
🛡 Our Customer Protection Pledge
  • 14-day statutory right of withdrawal for EU/UK customers
  • 30-day extended satisfaction return guarantee worldwide
  • 100% encrypted checkout with zero credit card storage

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